Returns & Exchanges

At Manuka Doctor, we want you to be completely satisfied with your purchase of our high-quality honey and skincare products. If you are not happy with your order, you can return unopened items in their original packaging within 30 days for a full refund.

1

Initiate Your Return

Contact our customer service team with your order number and reason for return to receive a Return Authorization number.

2

Pack Securely

Place the unused items back into their original shipping box or a similar sturdy container to ensure they are protected during transit.

3

Ship the Package

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing